Systech Infovations is a part of the Systech group which has its roots in the year 1992, with a clientele base of 4000+. Creating substantial values Systech Infovations will serve to increase this positive leverage.
‘How we respond’ makes all the difference in bringing new customers to us. It may be the same product, same services but customers rate and choose vendors based on their response in terms of time and quality. Systech CRM is an application exclusively designed to increase your customer base this way.
Systech CRM helps you plan and focus on your business promotion activities. They enable sales team to pro-actively and swiftly respond to every customer touch point throughout the customer engagement lifecycle right from Marketing to Pre-sales. Systech CRM makes it easy for you because everything is interconnected.
The Customer ecosystem is being transformed into a different dimension altogether, that they keep referring and coming back to you for newer requirements.
The key benefits are summarized as follows:
Consistent customer engagement
Quick customer response resulting in increased customer confidence
Technology enablement and integration of all components of the entire customer ecosystem
Automation of your sales force
Stringent processes that reduce people dependency in every aspect
Capability of quick analysis of key parameters and creation of critical reports on a real time basis
Whether it is multiple divisions or multiple manufacturing units or multiple branches or multiple warehouses or multiple sales/support centres or even multiple companies, our solutions are designed to focus each one of them. Measure their performance individually and convert each one of them into a profit making zone.
Only activities mark your presence. The more activities you do, stronger will be your presence in the market. Finding a way of selling is simple, but knowing where to sell is vital to business growth. Systech CRM helps you find a one in million; Systech ERP narrows your focus and make you more productive.
The daily activity of your sales team is precisely registered right from time of visit, type of call, lead type (new or existing) with its size and values. Collect reference leads from customers that work out the most and outsmart competition by focusing them. Easy lead analysis help identify bottlenecks to improve sales performance.
Make telecalls first time and effective follow-ups thereafter. Telecalls can be performed out of sector wise prospect list, referred accounts and so on. On completing the telecall an automatic script is emailed along with relevant product details from the extensive collaterals library.
Manage Inquiries in a never before manner. Register enquiries at office, during marketing events and campaigns. Capture enquiry source for easy analysis. Enquiries become leads only by way of effective and on-time responses.
Generate leads, assign and transfer them with respect to employees. Leads are categorized and named for easy management. Leads can eventually be won, lost, dropped or carried over. Measure leads generated against leads converted periodically for each given marketing activity. Also track every lead for a detailed history.
Systech ERP gives you a deep insight into your sales pipeline helping you to arrive at the potential business for a given month/period. This helps in month wise sales forecasting, plan inventory and pro-active checks.
Systech ERP helps you capture enquiries while participating in a business promotional event whether it is a trade fair or any similar activity. It helps you send acknowledgement over SMS / email and proceed with instant quotations.
Empower your field Force using our mobile apps
Check stock availability, Book sales order, cut money receipt,etc right on the field in front of your customers using your smart phones. These apps will work even offline and syncs with your server once the connectivity is resumed. Adding a mobile wi-fi printer gets you print-outs that can be readily issued to the customer. “Ideal for Sales & Support personnel, money collectors and your entire sales force on the field.”
Evaluate KPIs using dashboards
Our powerful dashboards bring out key performance indicators live, in order to correct you to achieve the business goals and targets
Productwise Areawise analysis
Lead resource analysis
Mobile Apps, a boon to manage your field force
It is everything you need to close your sales quickly. Connect with your customer instantly; make your daily entries online. Sales and Support team can emotely login from our exclusive apps to mark their attendance and customer visits from wherever they are. A great freedom to employees on the move and those who operate from remote locations.
Online appointment management
Daily Activity Register
Online contact management
Connect Customers & Partners
Thanks to web technology extend your crm now to your customers and partners. They can now book orders online and be intimated about the order status till dispatch. They will be able to view their account books, know your stocks and all that you want to share.
Manage Employee Documents Digitally
All important documents related to an employee are digitally stored in the system for instant access and perusal, be it their photos, certificates, testimonials, agreements and what not.
Store customer contacts in the form of simple directory. Access them instantly. helps you to reach them as you think. Employee and vendor directories also can be done.
Track customer history for amazing agility
Our tab based design help you track very much needed info about the customer whether it is previous transaction history, payment performance, marketing activity track and support history. Track customer history at every stage of the sale. Enjoy the comfort of tracking these vitals right during transactions without having to switch between screens.